FAQ

No! You may purchase anything you wish and there are no minimums.

We do encourage you to look at our packages, however, because they do offer you the best value.
Yes! All sales are announced on the front page of the store. Click on the Shop tab to see if we have any specials.
Yes! Send us an email to receive your unique coupon code. We offer 10% off for clients ordering for more than one child.
We mail your photo packages to you about 3 weeks after the league's last photo day. We do this to ensure everyone has had a chance to get photographed and to give you the best prices. If we were to place orders each time we photograph your league, we would not be able to take advantage of the bulk pricing and shipping our suppliers offer us.
We mail your photos directly to you at the address you put on the order form or to the address you entered online. Digital images are delivered to your cell phone and email.
You can check out by using PayPal or by mailing us a check.

To use PayPal, you can log in with your account if you have one, or you can use a debit or credit card without having a PayPal account.

If you wish to pay by check, you can mail the payment to:

IMB Images
12006 Leatherbark Way
Germantown, MD 20874
If you wish to pay with cash, you may bring an email confirmation of your order to a photo day and pay there. You may do the same with a check or credit card.
If you want to preview the image before making a purchase, select the 'PI - Preview Image' product in the shop. Once the images are processed, you will receive an email with information about how to view your preview. You will also receive a coupon for the price of the preview image which you can use to purchase packages and/or other products. The fee for the preview image is non-refundable unless you make an additional purchase.
If you still have a question, send an email to info@imbimages.com.
We take great pride in our work and service and are really disappointed if you are not happy.

Be sure to give us a call or send us an email right away and let us know where we fell short. We want to make things right for you and can re-photograph your child and replace your order or you can send the entire package back to us for a full refund.

If there is something you want or need, be sure to let us know and we will work something out with you.